Legal

Privacy Policy

Last Updated: September 18, 2026

1. Introduction

Welcome to our WhatsApp Business API platform. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you use our platform.

2. Data We Collect

We collect the following types of data:

  • Account Information: Name, email address, and password
  • WhatsApp Data: WhatsApp Business Account ID, phone number ID, access token, and message content
  • Contact Information: Phone numbers and names of your customers
  • Usage Data: Information about how you use our platform

3. How We Use Your Data

We use your data to:

  • Provide and maintain our service
  • Send and receive WhatsApp messages on your behalf
  • Improve and optimize our platform
  • Communicate with you about our service
  • Comply with legal obligations

4. Data Sharing

We may share your data with:

  • Meta: To provide WhatsApp messaging services
  • Service Providers: Cloud hosting, payment processors, and other third-party services
  • Legal Authorities: When required by law or to protect our rights

We do not sell your personal data to third parties.

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Restrict processing of your personal data
  • Data portability
  • Object to processing

7. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@softles.com
Address: Softles Labs, HN 191, Jaganpur, Kairana, District -Shamli, Uttar Pradesh, 247774